Jira Service Management

{"xsrfToken":"3752b1cf9a25331626f3cdcdba9b5c93eecb14b3_lout","branding":{"id":"2","key":"kp","name":"Bad Wolf Kundenportal","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#313232","headerLinkColor":"#ffffff","headerLinkHoverColor":"#574e4f","headerLinkHoverBGColor":"#574e4f","headerBadgeColor":"#574e4f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e150811c-b716-45da-9905-f1faf9a41037/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzZjNGJhYy0zYzBmLTQwNGItYWZkYi1mNWRjMGU5YmM4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxNTA4MTFjLWI3MTYtNDVkYS05OTA1LWYxZmFmOWE0MTAzNyI6WyJyZWFkIl19LCJleHAiOjE3NDY4MTY2ODcsIm5iZiI6MTc0NjgxNjA4N30.rR46uBcNAvBEPZqw39dDi04RTyBYbP4fnbU-in8VpZY&client=836c4bac-3c0f-404b-afdb-f5dc0e9bc8b0&mode=fit","logoId":"e150811c-b716-45da-9905-f1faf9a41037","isLogoAvailable":true,"helpCenterTitle":"Dies ist das alte Kundenportal! Bitte wechseln Sie zum neuen Portal!","sharedPortalName":"Bad Wolf Kundenportal","userInitialAnnouncementHeader":"Jetzt zum neuen Kundenportal wechseln!","userInitialAnnouncementMessageWiki":"Sie befinden sich aktuell im alten Kundenportal. Wechseln Sie zum neuen Portal und erhalten Sie mehr funktionen: <a href=\"https://portal.badwolfdesign.de\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Neues Kundenportal</a>","translations":{"de-DE":{"helpCenterTitle":"Dies ist das alte Kundenportal! Bitte wechseln Sie zum neuen Portal!","sharedPortalName":"Bad Wolf Kundenportal","announcementHeader":"Jetzt zum neuen Kundenportal wechseln!","announcementMessage":"Sie befinden sich aktuell im alten Kundenportal. Wechseln Sie zum neuen Portal und erhalten Sie mehr funktionen:\n[Neues Kundenportal|https://portal.badwolfdesign.de]","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c9ca978b-1347-44fa-981b-5f93e2cc94ee/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzZjNGJhYy0zYzBmLTQwNGItYWZkYi1mNWRjMGU5YmM4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5Y2E5NzhiLTEzNDctNDRmYS05ODFiLTVmOTNlMmNjOTRlZSI6WyJyZWFkIl19LCJleHAiOjE3NDY4MTY2ODcsIm5iZiI6MTc0NjgxNjA4N30.bGPKmTc75yXmBEAKm3JZ075S6zU22fKEBk57RPMre-M&client=836c4bac-3c0f-404b-afdb-f5dc0e9bc8b0&height=300&mode=fit","bannerMediaApiFileId":"c9ca978b-1347-44fa-981b-5f93e2cc94ee","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"kp","projectId":10018,"serviceDeskId":2,"name":"Bad Wolf Kundenportal","description":"Willkommen im Bad Wolf Kundenportal! Hier kannst du deine bisherigen Projekte ansehen und neue Projekte mit uns starten.","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"34","name":"Allgemeine Projektanfrage","descriptionHtml":"Schreibe uns deine Projektanfrage. Um welche Art von Grafikprojekt geht es? Welche Zielgruppe soll es ansprechen? Hast du eventuell ein Budget vorgesehen?","callToAction":"Allgemeine Projektanfrage","introHtml":"Schreibe uns deine Projektanfrage","icon":10588,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[11],"key":""},{"id":"42","name":"Brandguide","descriptionHtml":"","callToAction":"Brandguide","introHtml":"Ein Brandguide dient als Richtlinie für deine Firmensprache.","icon":10591,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[12],"key":""},{"id":"36","name":"Broschüre","descriptionHtml":"","callToAction":"Broschüre","introHtml":"Als Broschüre gelten Hefte ab 8 Seiten bis hin zu 350 Seiten.","icon":10589,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[2],"key":""},{"id":"51","name":"Bug im Kundenportal melden","descriptionHtml":"","callToAction":"Bug im Kundenportal melden","introHtml":"Melde uns einen Bug im Bad Wolf Kundenportal","icon":10469,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[10],"key":""},{"id":"21","name":"Druck bestellen","descriptionHtml":"","callToAction":"Druck bestellen","introHtml":"Bestelle einen Druck für deine bereits bestehenden Daten oder für ein von uns erstelltes Layout","icon":10580,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[11,2],"key":""},{"id":"40","name":"Fehler auf Webseite melden","descriptionHtml":"","callToAction":"Fehler auf Webseite melden","introHtml":"Melde uns einen Fehler auf deiner Webseite","icon":10524,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[4],"key":""},{"id":"18","name":"Flyer/Faltblatt","descriptionHtml":"Fülle die unten stehenden Felder aus und gib uns eine grobe Beschreibung deines Projekts.","callToAction":"Flyer/Faltblatt","introHtml":"Erstelle mit uns Flyer & Faltblätter in verschiedenen Formaten","icon":10579,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10579","groups":[2],"key":""},{"id":"30","name":"Geschäftsausstattung","descriptionHtml":"Was für Geschäftsaustattung benötigst du? Schreibe uns eine kurze Projektbeschreibung ob es eine Briefvorlage, Block, Briegumschlag oder ähnliches sein soll.","callToAction":"Geschäftsausstattung","introHtml":"Repräsentiere deine Firma mit einer einheitlichen Corporate Identity.","icon":10581,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10581","groups":[2],"key":""},{"id":"45","name":"Illustration","descriptionHtml":"","callToAction":"Illustration","introHtml":"Lasse von uns deine Illustrationen erstellen!","icon":10607,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[5],"key":""},{"id":"44","name":"Imagefilm","descriptionHtml":"","callToAction":"Imagefilm","introHtml":"Wir schneiden oder auch drehen für dich deinen Imagefilm!","icon":10609,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[9],"key":""},{"id":"49","name":"Logo vektorisieren","descriptionHtml":"","callToAction":"Logo vektorisieren","introHtml":"Lass von uns dein vorhandenes Logo vektorisieren oder abändern","icon":10588,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[12],"key":""},{"id":"37","name":"Logodesign","descriptionHtml":"","callToAction":"Logodesign","introHtml":"Wir erstellen für dich ein Logo welches dein Unternehmen optimal repräsentiert und deinen Kunden im Gedächtnis bleibt!","icon":10590,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10590","groups":[12],"key":""},{"id":"32","name":"Mitarbeiterfotos","descriptionHtml":"","callToAction":"Mitarbeiterfotos","introHtml":"Lass von uns neue Mitarbeiterfotos für deine Webseite erstellen! Einheitlich und ansprechend.","icon":10587,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10587","groups":[9],"key":""},{"id":"52","name":"Newsletter & Blogbeiträge","descriptionHtml":"","callToAction":"Newsletter & Blogbeiträge","introHtml":"Erstellung eines Newsletters oder Blogbeitrags","icon":10583,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[5],"key":""},{"id":"39","name":"Plakate oder Banner","descriptionHtml":"","callToAction":"Plakate oder Banner","introHtml":"Plakate sind eine optimale Form der Außenwerbung.","icon":10592,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[2],"key":""},{"id":"35","name":"Problem melden","descriptionHtml":"Schreibe uns so ausführlich um welche Art von Problem es geht. Bei fehlerhaften Druckprodukten, schicke uns bitte folgende Informationen mit:\n<ul class=\"alternate\" type=\"square\">\n <li>Wieviele Produkte sind betroffen?</li>\n <li>Bilder des Schadens/Fehldrucks</li>\n</ul>","callToAction":"Problem melden","introHtml":"Problem mit dem Kundenportal, Druckprodukt oder auf der Webseite","icon":10512,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[10],"key":""},{"id":"43","name":"Präsentation","descriptionHtml":"","callToAction":"Präsentation","introHtml":"Wir können für dich und dein Unternehmen entweder Templates anfertigen oder mit deiner Mithilfe die fertige Präsentation erstellen","icon":10583,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[5],"key":""},{"id":"46","name":"Roll Up","descriptionHtml":"","callToAction":"Roll Up","introHtml":"Wir erstellen für dich Roll Ups für Messebesuche oder anderen Einsatzmöglichkeiten!","icon":10584,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[2],"key":""},{"id":"22","name":"Social Media Post/Story","descriptionHtml":"","callToAction":"Social Media Post/Story","introHtml":"Content Erstellung für deinen Social Media Kanal","icon":10584,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[5],"key":""},{"id":"38","name":"Sonstige Anfrage","descriptionHtml":"Hier kannst du sonstige Anfragen stellen, welche sich nicht im Portal befinden.","callToAction":"Sonstige Anfrage","introHtml":"Anfrage bei sonstigen Themen","icon":10591,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[10],"key":""},{"id":"47","name":"Stempel","descriptionHtml":"","callToAction":"Stempel","introHtml":"Firmenstempel für dein Unternehmen","icon":10589,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[2],"key":""},{"id":"48","name":"TikTok / Instagram Reel","descriptionHtml":"","callToAction":"TikTok / Instagram Reel","introHtml":"Lasse von uns dein professionelles TikTok Video oder Reel schneiden oder animieren!","icon":10608,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[9],"key":""},{"id":"41","name":"UX Design","descriptionHtml":"","callToAction":"UX Design","introHtml":"Erstelle mit uns dein UX Design für deine App, SAAS oder Webseite","icon":10583,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[5],"key":""},{"id":"20","name":"Webseite","descriptionHtml":"","callToAction":"Webseite","introHtml":"Erstelle mit uns deine neue Online Präsenz! Frage die Erstellung deiner neuen Webseite an.","icon":10582,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10582","groups":[4],"key":""},{"id":"19","name":"Webseitenänderung","descriptionHtml":"","callToAction":"Webseitenänderung","introHtml":"Falls wir aktuell deine Webseite erstellen oder verwalten, kannst du hier Änderungen anfragen.","icon":10583,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[4],"key":""},{"id":"23","name":"Werbeanzeige","descriptionHtml":"","callToAction":"Werbeanzeige","introHtml":"Wir schalten für dich deine Werbeanzeigen! Über bezahlte Werbung erreichst du effektiv deine Zielgruppe.","icon":10585,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10585","groups":[5],"key":""},{"id":"31","name":"Werbeartikel","descriptionHtml":"Schreibe uns welchen Werbeartikel du vorgesehen hast. Du brauchst noch Information? Dann schreib uns!","callToAction":"Werbeartikel","introHtml":"Werbeartikel sind starke Mittel um bei Kunden im Gedächtnis zu bleiben!","icon":10586,"iconUrl":"https://badwolfdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10586","groups":[2],"key":""}],"reqGroups":[{"id":11,"name":"Allgemeine Anfragen"},{"id":12,"name":"Branding"},{"id":5,"name":"Digital & Marketing"},{"id":2,"name":"Printdesign"},{"id":9,"name":"Foto- & Videoprojekte"},{"id":4,"name":"Webdesign & SEO"},{"id":10,"name":"Sonstige"}],"orderMapping":{"10":[51,38,35],"2":[21,18,39,30,47,46,36,31],"3":[18],"12":[37,42,49],"5":[52,22,23,45,43,41],"9":[48,44,32],"4":[20,19,40],"11":[34,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ae97ae2b-9950-3a02-8915-4dec4a9634da","appLinkName":"System Confluence","appLinkUrl":"https://badwolfdesign.atlassian.net/wiki","spaceKey":"KP","spaceName":"Kundenportal","spaceUrl":"https://badwolfdesign.atlassian.net/wiki/spaces/KP","isServer":false},"labels":[],"projectKey":"BW","serviceDeskId":2,"kbLinkDomainURLs":["https://badwolfdesign.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BW","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzZjNGJhYy0zYzBmLTQwNGItYWZkYi1mNWRjMGU5YmM4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MTcyODcsIm5iZiI6MTc0NjgxNjA4N30.J5aL1Nc1JZ0SjUMEolZTKl-Fi84WSniQZxUGCsJp8vs","targetCollection":"upload-project-10018","endpointUrl":"https://api.media.atlassian.com","clientId":"836c4bac-3c0f-404b-afdb-f5dc0e9bc8b0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"f5598785-ae2d-4ff3-97de-f17be96cc7fe","name":"Preislisten","description":"Hier findest du alle aktuellen Preise unserer Leistungen, falls aktuell kein Grafikabo besteht.","categoryUrl":"https://badwolfdesign.atlassian.net/servicedesk/customer/portal/2/topic/f5598785-ae2d-4ff3-97de-f17be96cc7fe","lastUpdated":"1730248233292","createdAt":"1687712270929"},{"id":"51d4ee4e-be7a-45d1-ae79-27530137e333","name":"Unsere Arbeitsabläufe","description":"Wirf einen Blick in das Bad Wolf Team und erfahre im Detail wie unsere Arbeitsabläufe aussehen!","categoryUrl":"https://badwolfdesign.atlassian.net/servicedesk/customer/portal/2/topic/51d4ee4e-be7a-45d1-ae79-27530137e333","lastUpdated":"1687712433095","createdAt":"1662456113648"},{"id":"323f668f-6f08-4917-b1dc-296b7031260e","name":"Wie funktioniert das Kundenportal?","description":"Erfahre mehr über unser Kunden portal und wie du Aufträge erstellen und verfolgen kannst.","categoryUrl":"https://badwolfdesign.atlassian.net/servicedesk/customer/portal/2/topic/323f668f-6f08-4917-b1dc-296b7031260e","lastUpdated":"1687712398498","createdAt":"1662456121203"},{"id":"0995ff85-a5e1-4225-b40b-7023eb1a3d47","name":"Sonstige Informationen","description":"Hilfreiche Informationen zum verwenden der Daten oder sonstigen Anliegen","categoryUrl":"https://badwolfdesign.atlassian.net/servicedesk/customer/portal/2/topic/0995ff85-a5e1-4225-b40b-7023eb1a3d47","lastUpdated":"1687712375287","createdAt":"1687712342087"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}